A real address for your virtual practice.

Most panels accept a real commercial address, especially for telehealth, and ours has an actual office behind it. Requirements vary by payer, so confirm with yours. Your membership includes a standing right to book our private office, which is what separates a practice location from a mailbox. We’ll provide an address letter on request.

Licensed therapists, counselors, and other medical and mental health providers who practice virtually and need a legitimate practice address.

Mail is scanned once a week. Scans are delivered through each member's private Google Drive folder, with an email notifying them it's ready — not sent as an email attachment. We can’t sign for Certified Mail. USPS will leave a notice, and you’ll pick it up at the post office.

Yes, that's what it's for. Use it on directory listings, your website, and panel applications. One tip: list it as 'by appointment only.' Nobody is on-site to greet a walk-in, and a prospective client who shows up unannounced and finds no one there is a referral you don't want to lose.

Book the private office by the hour, any day, whenever you need to be there in person. One hour a month is included; additional time is $20/hour. The conference room is $30/hour for meetings with more than one or two people. Book ahead so the room is ready for you.

Both are for TeleStead members only, booked by the hour. The private office is for when you need to be there in person, like an insurance site visit. The conference room is better when you’re meeting with more than one or two people.

We are set up for letters and flat mail, and packages are discouraged. Because no one is always on-site to sign for deliveries, TeleStead is not responsible for packages left outside. Any packages we collect are forwarded to you for $10 plus postage. Packages aren’t available for pickup.

Use two versions. Your practice location is 1428 Ellen St, Ste B, Monroe, NC 28112. Your mailing address adds your private mailbox number: 1428 Ellen St, Ste B, PMB [your number], Monroe, NC 28112. We’ll walk you through it when you sign up.

Yes. Every member signs a Business Associate Agreement with us. Mail is kept in a locked area, scans are stored in a HIPAA-covered Google Workspace, and discarded mail is shredded.

The first term is 3 months, then month to month. Cancel anytime after that with 30 days’ notice.